When I asked for my irrigation system to be taken offline permanently last October, Mount Pleasant Waterworks installed a lock within a matter of days.

Yet, getting it to stop billing me for the basic facility charge has been next to impossible.

In addition, a waterworks employee removed the lock for an annual testing of my backflow preventer a few weeks ago. Despite numerous phone calls, a trip by the main office and over $125 in charges, this saga continues.

Mike Wheeler

Palmetto Peninsula Drive

Mount Pleasant