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Uber to test version of worker's compensation for its South Carolina drivers

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The ride-hailing service Uber is testing a new insurance product in South Carolina, aiming to offer its drivers a policy that mimics worker's compensation. File

Uber will use South Carolina as a testing ground in a new effort to shape worker protections in the so-called gig economy, offering drivers in the state an insurance policy aimed at protecting them from the financial fallout of getting hurt on the job.

The ride-hailing giant says its drivers will have access on Tuesday to a personal injury policy intended to act as a sort of worker’s compensation insurance, helping pay medical bills and replace their normal earnings if they’re injured taking riders across town.

Unlike a traditional compensation plan, the Uber policy is optional, and drivers will pay for it - 3.75 cents a mile for up to $1 million in coverage.

Uber’s plan is to have passengers pick up the tab, raising its prices across the state by 5 cents.

The insurance plan – apparently the first of its kind – marks an early effort to stitch together a safety net for workers in the gig economy, who are often considered independent contractors for on-demand services. Their status leaves them without many of the workplace benefits and protections that are commonplace in other industries.

"While this driver injury protection product is the first of its kind, it’s the latest example of things we’ve been working on in the broader category of benefits designed for independent workers," said Gus Fuldner, Uber’s head of safety and insurance. "We believe that drivers should have a low-cost option to protect themselves and their families against rare and unforeseen accidents that prevent them from working."

The policy has been in the works for more than a year, Fuldner said, as Uber and its insurance providers - Aon and OneBeacon - have hashed out a new framework for covering ride-hailing service drivers. But its reception in South Carolina could mold the shape it takes elsewhere in the country.

Only eight states have approved the option so far, including South Carolina and a few larger markets, like Illinois, Massachusetts and Pennsylvania. And it’s unclear how many of the thousands of Uber drivers in South Carolina will sign up for the plan, which will pay as much as $500 a week to replace their income if they’re hurt on the job.

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The announcement adds to a string of services Uber now offers that are intended to fill in for standard benefits – and assuage the concerns of worker advocates who say the company should give its drivers the same protections enjoyed by payroll employees.

The company has signed partnership deals to offer drivers the option to sign up for benefits like retirement savings accounts and health insurance, and it promotes discounts on services like car maintenance and cell coverage.

But it wasn’t clear that the injury insurance offering would do much to alleviate pressure from advocates like the National Employment Law Project, which has called for worker’s compensation for on-demand service workers.

"I think we have to guard against half a loaf when the most straightforward approach is just for these companies to pay their taxes - to be paying payroll taxes like worker’s compensation and unemployment insurance and social security," said Rebecca Smith, the group's deputy director. "Uber could do this like other employers do it, in a transparent way that is an entire social safety net."

And it likewise won’t settle the question of whether workers on technology platforms ought to be treated as out-and-out employees, said Joseph Seiner, a University of South Carolina professor who studies employment law.

Drivers for services like Uber fall into a legal gray area, Seiner says. They get some of the flexibility of being an independent contractor, like choosing their own hours, but they also get some of the limitations of being an employee, since they can’t control what they charge.

As they get access to more of the trappings of being an employee, Seiner says, that picture grows muddier still.

"These types of things make it seem more and more like these individuals are employees and less like independent contractors," Seiner said. "It’s hard to have the evolve this quickly."

Reach Thad Moore at 843-937-5703 or on Twitter @thadmoore.

Watchdog and Public Service reporter

Thad Moore is a reporter on The Post and Courier’s Watchdog and Public Service team and a graduate of the University of South Carolina. To share tips securely, reach Moore via ProtonMail at or on Signal at 843-214-6576.

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