NEWBERRY, S.C. — New technology is spreading through the Midlands that would allow residents to send a text message to 911 rather than call in a case of emergency.
WIS-TV reports that Newberry and Kershaw Counties currently offer the technology. It is expected to launch soon in Fairfield and Richland Counties.
Newberry County Sheriff’s Office Chief Deputy Todd Johnson says the technology is “excellent,” but that it does have its drawbacks. For one thing, he says phone calls to 911 can be traced, whereas text messages cannot.
It may also take longer for dispatchers to get basic information when communicating through text.
Johnson says enhanced technology may allow responders to locate texts in the next couple of years.