Customer service is alive and well at the Mount Pleasant branch of the Charleston County Library. I am a retired citizen who uses the Mount Pleasant library about three times a week.

I check out books, movies, and eBooks. The staff is unbelievably helpful and friendly. The amazing thing is this is a government agency, yet the level of service surpasses many for-profit businesses. Someone there (actually everyone) is really doing it right.

Keith O’Quinn

Camden Street

North Charleston