Glitch snags air traffic for hours
By HARRY R. WEBER and JOAN LOWY
Rich Pedroncelli/AP
Monaco Greene, 4, waits while her mother, Asia, tries to get rebooked Thursday after her Delta flight from Sacramento International Airport to New York via Atlanta was canceled because of an FAA glitch.
ATLANTA -- For the second time in a little more than a year, a glitch at one of the two centers that handle flight plans for the nation's air travel system set off delays and cancellations for passengers around the country.
The snarl Thursday, traced to something as simple as a single circuit board, prompted calls for more money and manpower at the Federal Aviation Administration, which has struggled without success for years to overhaul the air traffic system.
The circuit board, at an FAA center in Salt Lake City, is part of a multibillion-dollar nationwide communications network that the agency has spent years installing as part of plans to modernize air traffic control.
Hundreds of flights were canceled or delayed from Atlanta to Houston to Phoenix after the problem began about 5 a.m. The glitch was fixed about four hours later, but scattered delays were reported throughout the day. Planes in the air were never in danger.
While the delays were not as bad as those caused by a major winter storm, passengers -- already frustrated by add-on fees -- were miffed.
"I am sitting here at the airport for an additional three hours when I could have been sleeping in," Angelo Adams said.
Lawmakers in Washington pounced. Sen. Chuck Schumer, D-N.Y., said the country's aviation system is "in shambles" and the FAA needs more resources to prevent similar problems.
Sen. Byron Dorgan, D-N.D., chairman of the Senate's aviation panel, said he plans to grill FAA Administrator Randy Babbitt about the issue at a Dec. 10 hearing. Rep. Jerry Costello, D-Ill., chairman of the House aviation panel, said he has asked the transportation inspector general to investigate and report to Congress within 60 days.
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