Dealerships are not the problem at GM, Chrysler
George Spaulding
As Chrysler and General Motors are being forced to cut costs by restructuring, a question: What are cost savings in Chrysler firing 789 dealers and GM 1,100?
Retail dealers are the only customers carmakers have. These two prominent brands are unloading 1,980 showrooms and thousands of employees.
When it is now popular to "downsize," nearly 2,000 retailers are completely shut out in the key decisions affecting their business.
Another thought. I have been lead to believe stimulus packages involve "jobs." Chrysler will be axing 40,000 jobs; GM, 63,000 jobs. All of a sudden, "jobs" are unimportant.
What is behind this dealer-cutting, job-cutting strategy? An Associated Press report said, "While GM doesn't own the dealers, the company says its network is too big, causing dealers to compete with each other and giving shoppers too much leverage to talk down prices and hurt future sales."
Pardon me! Dealers are forced to compete? I thought this was the free enterprise society. More importantly, how does this philosophy affect you?
According to that AP dispatch, the key purpose in all of this is so that you, the buyer, will lose your negotiating advantage. By forcing potential buyers to travel more, the opportunity to "shop around" is reduced and purchasers will pay more. It's clear: thousands of customers are being forced to change their buying habits and, once again, the customer pays.
Where is the pressure coming from the slash dealer ranks? Why not allow the dealers to shake out representation through consolidations or buyouts? My impression is that a few large GM dealers have convinced the Government Motors Board to get rid of competing small dealers so that the big city guys can be more profitable.
Current dealers were appointed to handle a 16 to 17 million-car market. Now it is 10 million. Are the carmakers resigned to a 10 million market?
Working through a proven franchise system, America's auto dealers are a unique brand. Several years ago Ford and GM tried to buy out and run auto dealerships, with disastrous results. My fear now is a similar government type of intervention in the auto industry : read on :
This is the same government that is forcing automakers to make (green) cars nobody wants. If the government REALLY WANTS to help the auto industry, remove the 35 mpg average that is mandated for 2015 and allow the manufacturers to build cars and trucks that will sell, without rebates and tax credits.
The National Automobile Dealers Association had this to say about the irrational decision to close nearly 2,000 dealerships.
"General Motors decision came through no fault of the dealers, who are, in many cases, family-run businesses that have been loyal partners with GM - through good and bad times through multiple generations."
How can you kick out your partner of 100 years?
My take: local auto dealers support the best in our free enterprise - yes, capitalistic - society. They are true entrepreneurs, the risk takers, the core of the auto industry. Their philanthropic gifts to the community are noteworthy. I have known dealers on four continents and still correspond with some. I admire them all.
In his book, "My years with General Motors," Chairman Alfred P. Sloan Jr., who saved the corporation in the 1920s and who was a great proponent of the franchise system, wrote, ": we were able to take up the problems of placing dealers in relation to the market potential : it was necessary for the dealers to have the individual capital, plant, overhead and organization appropriate to the size of the area served :"
Those 1,100 dealers being wiped out still feel they meet that criteria.
George Spaulding is a retired General Motors executive and distinguished executive-in-residence emeritus at the School of Business and Economics at the College of Charleston. He can be reached at 2 Wharfside St. 2A, Charleston, S.C., 29401.
Comments
sabaauto (anonymous) says...
george spaulding is an idiot. he should be publicly flogged for his personal contribution to the current debacle. next week i expect to see the former ceo of AIG telling us all about insurance. get real.
May 23, 2009 at 7:46 a.m. ( permalink | suggest removal )
DALE31 (anonymous) says...
George...I think that you are right on the money. HOWEVER, I would like to add that I think that a big part of this has to do with POLITICS. The Democrats are in bed with the unions and they will protect the unions at all costs. I am an Independent and when I see what goes on...it makes me sick. The US Government is going to run GM and Chrysler. When has the government ever run a successful business. Not the Post Office...Not Social Security and not Medicare.
In some of the Auto dealings with the government...it is interesting to see how the UAW leapfrogged over the stockholders with regards to money.They should have undergone a normal bankruptcy, renegotiate union contracts to be competitive with Toyota and work out a deal on the retirement benefit for the loyal employees. The new GM Government Motors will be a disaster.
One thing which has been rarely discussed is that with the new Obamamobile standards...the people driving these cars are going to be less safe with a smaller, aluminum car and more Americans will die in auto accidents. No one ever seems to mention the lowering of new safety standards to protect the drivers and children. I have a 5 year old son and there is no way that I would drive one of the Obamamobiles...they will be unsafe. Government motors will build cars that people will not buy.
May 23, 2009 at 7:47 a.m. ( permalink | suggest removal )
TomMariner (anonymous) says...
Great Article!
Since dealerships are the only source of sales, the decision to steal dealerships from local business people is mystifying. After generations of loyalty, our government has not only stolen the assets of a business, laid off workers, diminished tax revenues, but killed any chance the US auto companies had to recover sales.
Mystified because I can't see even a political upside. How 500,000 people out of work can help the 2010 election escapes me. And if the government picks who gets to keep their property, the only ones who will get businesses or keep jobs will be those connected with the current political party. Aha, think I get it.
May 23, 2009 at 8:06 a.m. ( permalink | suggest removal )
steeler6pack (anonymous) says...
mr. george when gm , toyota , ford or who ever passes on extra bonus money to the consumer to purchase cars that are not selling why does the dealerships think they need to hog up most of that money ? come on lets be honest the dealerships is part of the problem and having to many dealerships in one city is bad for the industry. it's like to many bank robbers trying to run fort knox.
May 24, 2009 at 10:01 a.m. ( permalink | suggest removal )
eds777 (anonymous) says...
Barack is managing GM the way a community organizer would, rathern than the way a business manager would!
May 24, 2009 at 7:16 p.m. ( permalink | suggest removal )
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