Where have all the icons gone?

By Anne Krishnan
McClatchy Newspapers
Monday, September 8, 2008


Q. I recently installed a larger hard drive on my PC, and when I booted it, everything worked perfectly, except for the Microsoft icons. Before I changed the hard drive, MS Word docs had a MS Word icon, MS Excel had the correct icon. After changing the hard drive, all my icons are a generic white box with a blue outline. Any ideas?

A. It sounds as if your Microsoft Office file associations may have been changed or lost during the hard drive swap, said Paul Tucker, a technical consultant for CMIT Solutions of North Raleigh.

You can remedy this by right-clicking on the icon for one of your documents (MS Word doc), and choosing "properties" from the menu.

Make sure the file type is correct ("Microsoft Word Document"), and that the "Opens with:" program is correct (iMicrosoft Word). If this is not correct, choose the "change" button and select the proper program from the resulting list. If this doesn't correct the problem, Tucker suggests trying the same procedure and selecting a different program. Click on "properties" again and switch it back to the correct program. This will make it refresh.

Doing this for one icon of each type should force the others to correct themselves. You might need to uninstall and reinstall Office to correct the problem. You will not lose your documents.

Q. I have a 20-year accumulation of text destined for family archiving. It was made with Microsoft Works Database (.wdb) and is still accessible on a Hewlett-Packard computer. I have managed to transfer it all via discs to my new Mac, but I can get only one file to open. This one exception exists in two versions: .wdb and .txt, and only the .txt version is accessible for editing on the Mac. I would like to save .wdb files as .txt files — can you please tell me how to do it?

A. Microsoft Works lets you save files in different formats by using the "save as" option, said Priscilla Alden of University of North Carolina-Chapel Hill's Information Technology Services. Just go to the "file" menu, click "save as" and choose the type of file you want. The two formats you would normally choose to give you access to the data with other software programs and platforms would be .txt (text and tabs) or .csv (text and commas). If you have Excel on your Mac, it should read the .txt or .csv files you have imported from your Windows computer.

Send your high-tech questions to stumpthegeeksnewsobserver.com. Include your name, address and phone number.



Share this story:
E-mail this story E-mail this story Printer-friendly version Printer-friendly version   Add this

Notice about comments:
The Post and Courier is pleased to offer readers the ability to comment on stories. We expect our readers to engage in lively, yet civil discourse. The Post and Courier does not edit user submitted statements and we cannot promise that readers will not occasionally find offensive or inaccurate comments posted in the comments area. Responsibility for the statements posted lies with the person submitting the comment, not postandcourier.com. If you find a comment that is objectionable, please click "suggest removal" and we will review it for possible removal. Please be reminded, however, that in accordance with our Terms of Use and federal law, we are under no obligation to remove any third party comments posted on our Web site.
Full terms and conditions can be read here.

Comments

This article has  0 comment(s)