Charleston still holding out on dispatch center
City is only one in county that hasn't signed on
City is only one in county that hasn't signed on
Every jurisdiction and municipality in Charleston County officially has signed on to a plan for consolidating police, fire and emergency medical dispatch centers under one roof, except for one: the city of Charleston.
But residents shouldn't fret. City officials say they might still come on board; they just aren't ready to sign on the dotted line.
Public safety officials from across the county have been studying the feasibility of consolidating dispatch centers for the past 18 months and saw their planning culminate last week when the 10 jurisdictions and municipalities endorsed an agreement for more efficient service.
A centralized dispatch center would help cut the time wasted in transferring calls.
North Charleston Police Chief Jon Zumalt, who heads the consolidated dispatch committee, said their unified approach to improving public safety is monumental.
"At no other time in my 30 years in law enforcement have I seen more cooperation going on between multiple emergency response disciplines," he said. "It's the first time in this county's history, and it's unusual anywhere in the nation to have this broad of a group."
Involved are: Isle of Palms, North Charleston, Folly Beach, Mount Pleasant, the St. Andrews Public Service District, the James Island Public Service District, the St. Johns Fire District, Charleston County and its emergency response departments and the Sheriff's Office.
Zumalt praised Charleston County Council for footing the bill for the new center by 2014. The council agreed in October to eventually shoulder the entire operating cost, though local jurisdictions and governments would help out for the first couple of years. The center will cost an estimated $10.5 million a year.
Councilman Joe McKeown said: "It is a huge, huge thing for County Council to unanimously vote to take the funding pressure off the municipalities and take it over ourselves, but that decision was made a lot easier for me and my counterparts because of the hard work that the board did. ... Their cooperative spirit has been very refreshing."
McKeown also said it usually is "like herding cats" to get everyone involved in a single effort but that he's pleased that the public will benefit from shortened emergency response times.
But at least one council member has expressed concern in the past about the city of Charleston not immediately joining.
Charleston Police Chief Greg Mullen said they haven't ruled out consolidating dispatch with the rest of the county.
He said the city is not prepared to sign up because the plan calls for an initial five-year commitment and that could be problematic on a few fronts.
For example, Mullen said the city needs to first consider any costs it could incur, such as with switching frequencies so that they are in line with the county. Charleston is the only municipality that has its own radio system, he said.
"That could be relatively expensive, not only in the one-time costs but ongoing costs in terms of maintenance," he said.
Mullen also said they'll need to consider a clause that says they'd need to obtain separate agreements for areas they patrol outside of the county because the city patrols some of Daniel Island as well as areas in Berkeley County.
And, the city already is spending millions to upgrade its dispatch and records management center for the police and fire departments.
Mullen noted that the city has been involved with talks about a centralized center from the start. He said they will continue participating and will stay informed on procedural advancements until they can possibly work out the kinks.
They don't see an urgency to sign up, he added, because the center isn't expected to be up and running until 2012. County officials are searching for somewhere to build it in the northern part of the county.
"The only thing that we haven't done right now is make a commitment to this," Mullen said. "We're not saying that we don't support it. We're not saying that it's not a good idea. ... We're just saying at this particular point that we were not prepared to sign on that line."
Reach Tenisha Waldo at twaldo@postandcourier.com or 937-5744.
Notice about comments:
The Post and Courier is pleased to offer readers the ability to comment on stories. We expect our readers to engage in lively, yet civil discourse. The Post and Courier does not edit user submitted statements and we cannot promise that readers will not occasionally find offensive or inaccurate comments posted in the comments area. Responsibility for the statements posted lies with the person submitting the comment, not postandcourier.com. If you find a comment that is objectionable, please click "suggest removal" and we will review it for possible removal. Please be reminded, however, that in accordance with our Terms of Use and federal law, we are under no obligation to remove any third party comments posted on our Web site.
Full terms and conditions can be read here.
Comments
This article has 9 comment(s)

Posted by mac0cm4 on January 27, 2008 at 6:30 a.m. (Suggest removal)
None of the larger agencies (Mt P, North Chuck, etc) should even bother with consolidation. This is all about money, let no one fool you with 'better service' crap. Your level of service will be lower than what it is now. I assure you.
Posted by Halcyon on January 27, 2008 at 7:58 a.m. (Suggest removal)
I disagree, I moved here from an area with a consolidated public safety dispatch center that was run by a county. It is light-years ahead of what we have here. What the article didn't mention is that this center would open doors to other technology for public safety entities to use that would be financially and logistically difficult or impossible for these agencies on their own. There's a lot to be accomplished when agencies collaborate.
Posted by proud2bme on January 27, 2008 at 8:39 a.m. (Suggest removal)
mac0cm4,
can you give reasons why you think this is not a good idea.
This, to me, sounds like a good idea and much needed as well.
Posted by notfooled on January 27, 2008 at 8:59 a.m. (Suggest removal)
This is a great idea and the level of service from the responding agency won't improve with this change, however, the response time will improve at least by 30-50%. You have to realize that if your house is on fire, every minute that goes by that fire increases in size by 50%. If you have a heart attack, someone needs to start CPR within 6 minutes, of your heart stopping. After 10 minutes you will have some sort of irreversible brain damage if you are successfully revived. Think about it, this consolidation is about improving response time for the responding agencies.
Posted by burton on January 27, 2008 at 12:37 p.m. (Suggest removal)
"Build it and they will come"--except the City of Charleston. LOL. King Riley's hand is all over this. The Chief probably wants to sign up but King Riley won't let him. Greater service and more jobs. We should change the name from the City Of Charleston to Rileystan. LOL. Sad!
Posted by TacrolimusAddict on January 27, 2008 at 8:30 p.m. (Suggest removal)
Get everyone on the same frequency, give a raise to all the Indians,and fire 75% of the Chiefs at the 911 centers. Consolidation should save money and response time.
Posted by newbattleaxe on January 27, 2008 at 8:46 p.m. (Suggest removal)
Hey, Geechie,
Ever heard of underground wiring? The cables can go right into the building without breaking the surface. Be rather hard to cut those!
Couple that with emergency generators, & protected cell phone towers & radio antennae, & the center would stay online.
Posted by scff152410 on January 28, 2008 at 1:47 p.m. (Suggest removal)
Geechie,
There are consolidated dispatch centers all over the state that haven't had these problems. Richland County, for example, handles all agencies in Richland county except one small police department.
Besides, every dispatch center is required to have a backup plan in place in case something were to happen. Most have a designated backup dispatch center already set up in another area. I would venture a guess that there will be a backup communications center established for the consolidated center as well.
Posted by Creeker01 on January 28, 2008 at 9:23 p.m. (Suggest removal)
Amazing.
The place isn't even built yet and some Yahoo criticizes the wiring schematic.
This could possibly solve the ongoing problem of the right hand (i.e. county) responding to a situation of which the left hand (i.e. city) has first hand knowledge of and result in more crimes being resolved and enhanced officer safety for all involved... without the baggage and political upheaval that consolidated Government services brings with it.
And the King objects....