Wife gets copies of ex-husband's texts and more
Q. My wife and I filed for divorce last week. I noticed that, after we filed, she was able to copy and see all of the messages I've sent to other people. My service provider was flabbergasted and can't narrow it down what the problem could be. How is this possible and how can I put an end to it?
A. She could have cloned your phone, and what a violation of your privacy that would be. If that's the case, she probably bought a SIM card duplicator for $10. With access to your phone for just a few minutes and clear instructions, it's fairly easy to do. So now she can see everything that is happening on your phone right from her phone. What you need to do is contact your carrier. A factory reset of your phone could do the trick, but just to be safe, request a new SIM card too. The other option is that she used an app like mSpy, which records calls, intercepts text messages, monitors browsing, spies on email, tracks GPS location and much more. If you suspect spy apps are the problem, you could get an app like SpyCop for $99 which will go and find any spy apps, keyloggers and other sketchy apps on your phone or tablet. I am not a lawyer; you might want to seek legal advice too.
The best tablet for back to school
Q. My new college told us that we need a tablet and they recommend the iPad for compatibility and available apps. They suggested I get the Mini for portability reasons; but I've been thinking about the Air. I don't know if the Mini would be as good to read textbooks on as the Air. I learn something new every time I listen to your show. What do you think?
A. The price difference between the iPad Air and the iPad Mini is only around $100, so unless you are strapped for cash, I would go for the iPad Air. The iPad Air's screen is 9.7 inches versus 7.9 for the Mini. They both have a beautiful retina display, so why not see it on a larger screen? As far as storage goes, you will want to get at least 32 GB since you will be downloading textbooks, lectures and other apps. Next, you will want to decide if you should get a Wi-Fi only or get the cellular connection. Most classrooms will have Wi-Fi, so you should be covered there. If you have a smartphone, you could also set up the phone to be the iPad's wireless hot spot.
My emails blocked and labeled as spam
Q. I have a small business and I like to keep my customers in the know. However, I've found through a Google search that I've been blocked in a few different locations by ISPs. How do I get around this?
A. Somehow, you ended up on spammer lists. First, you will need to write letters to ISPs. You will need to say things along the lines of, "Hi, I'm not a spammer and these are legit emails that comply with the CAN-SPAM Act." Secondly, try using an email marketing provider, such as Constant Contact or Mail Chimp. These will set you back around $20 a month, depending on how many subscribers you have, but it's easier than sending out your messages from a personal or business email address, and you'll find a lot of support and tips on how to keep your mailing lists clean. This will also be helpful in managing your lists, templates, and unsubscribes, and can help monitor your website traffic with analytics.
Blocking porn on Wi-Fi
Q. I've blocked porn on all the computers in the house, but my son tells me that porn sites can still be seen via Wi-Fi connection. I think I remember you answering this in one of your free newsletters. What can I do to block porn from my Wi-Fi and not just my gadgets?
A. The program you want is called OpenDNS Family Shield. This program blocks porn that the router level, so it doesn't matter what device is brought into the home. The program will block it before it hits the Wi-Fi connection. With OpenDNS, you will check categories, like sex, drugs, gambling, and so on, to make sure you block all the scary subcultures you don't want your kids peering into. You can also get detailed email reports of what your kids are searching for. For those with a mischievous bent, you can even set the system up to pop up a photo of you when the kids are searching where they shouldn't be.
Sharing audio files the easy way
Q. I am the audio tech at the church for Bible study and we have a guest speaker each week. Every Sunday, I record the lessons and put them on a CD for the congregation and deliver them to each person's home. There has to be an easier and more convenient way to get this audio to them. What do you suggest?
A. There are quite a few different alternatives you can try. If your church already has a blog or Facebook page, you're halfway there. You could use Google Drive to post the audio files. The good thing about Google Drive is that it will take very large file sizes, so uploading the file shouldn't be a problem. The other options to try are Soundcloud or YouTube. Just post the audio, and then use the share links to post to your Facebook page or website.
Kim Komando hosts the nation's largest talk radio show about consumer electronics, computers and the Internet. Hear it locally at 94.3 WSC News Radio noon-3 p.m. Sundays. For more information, go to www.komando.com.