A new mobile technology also could improve the dining experience at Joe Riley Stadium this season by speeding up food delivery for some patrons.
The server staff in the box seats and private sky boxes now will place orders via text message using Eatabit, a program that was developed recently in Charleston to provide restaurants with a convenient mobile ordering service.
The new technology will fully launch at The Joe on April 7 at the RiverDogs' home opener game.
Instead of hand-writing tickets and dropping them off at the kitchen, the server staff will send customer orders via text message directly to ticket printers in the kitchens.
"It lets (servers) handle more guests in less time, the cooks in the kitchen receive orders quicker ... and it just makes the whole thing a lot more seamless," said Stewart Moore, who co-developed the technology with Greg Oleksiak and Tim Taylor.
The partnership with the baseball stadium is the first instance in which Eatabit will be used by a server staff to streamline restaurant operations.
The technology was designed so that customers could place and pay for pick-up and delivery orders at local restaurants by text message.
For a monthly fee, Eatabit provides restaurants with a unique text message number, an automated response program that replies to customers' messages and a custom-built printer-receiver box.
Paisano's in James Island was the first restaurant to launch the program in September.
The restaurant now sees roughly $15,000 a month from text-message orders, Moore said.
In addition to Joe Riley Park, Eatabit has since gained four more clients, including Sticky Fingers in Mount Pleasant and Relish Cafe at the Culinary Institute of Charleston.
Reach Abigail Darlington at 937-5906 and follow her on Twitter @A_Big_Gail.
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