South Carolinas unemployed losing benefits for not going online
COLUMBIA — South Carolina’s unemployment agency is yanking benefits from thousands of people who are not searching for work through its online database, a change that has upset an advocate for the poor.
Where to go?
SC Works is online at www.scworks.org and has four help centers in the Charleston region:
1930 Hanahan Road,
North Charleston
Phone: 574-1800
Hours: 8:30 a.m-5 p.m. M-F
100 S. Highway 52,
Moncks Corner
Phone: 761-4400
Hours: 8:30 a.m.-4 p.m. M-F
2885 W. 5th North St.,
Summerville
Phone: 821-0695
Hours: 8:30 a.m.-4 p.m. M-F
176 Lockwood Blvd.,
Charleston
Phone: 953-8400
Call for hours
A new policy by the Department of Employment and Workforce requires those receiving benefits to search for at least one job weekly through the agency’s website as a way to verify they are looking for work as required.
Not doing so leads to a loss of benefits for that week, which cannot be recouped. However, benefits can resume the following week by logging on as required with a username and password. Searching through any other website doesn’t count.
“It’s definitely a way of encouraging people to look for and apply for jobs that meet their qualification,” said agency spokeswoman Adrienne Fairwell.
The policy, which took effect Aug. 11, resulted in 17,147 people losing their benefits the first week. That’s roughly one-third of those who would have otherwise received money. The number losing benefits dropped last week to 8,859, or about one-sixth of those eligible, Fairwell said.
Some lost their money both weeks.
The agency expects the numbers to decline, as the unemployed become “more vigilant in completing these work searches,” Fairwell said.
Sue Berkowitz of Appleseed Legal Justice Center questions the agency’s ability to unilaterally make such a change. She said it doesn’t make sense to require people to use an online system that she’s been told can be worthless and unhelpful. “That’s absolutely ridiculous,” she said about the lost benefits. “I’m mortified.”
Berkowitz added that she’s exploring options on how to challenge the policy.
South Carolina’s jobless can receive up to 20 weeks of employer-paid benefits. Their average weekly benefit is $234, while the maximum anyone can receive is $326 weekly.
The agency has not changed its requirement that job seekers make four contacts weekly, either online, by phone or in person. But at least one of those contacts must now be made through SC Works Online Services.
Those who lack a home computer can use one at a public library or at one of the agency’s work centers, he said. There are 56 offices statewide, across 46 counties.

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