Are quick tax refund loans fading away for consumers?

  • Posted: Sunday, April 3, 2011 12:01 a.m.
    UPDATED: Friday, March 23, 2012 6:20 p.m.
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SACRAMENTO, Calif. -- Want your tax refund faster?

Rather than wait for a refund check to come in the mail or be direct-deposited into a bank account, some taxpayers opt to get it immediately. For a price.

They use what's officially called a Refund Anticipation Loan, or RAL. Consumer groups derogatorily refer to them as tax refund "quickies."

Long offered by some of the nation's biggest tax preparation companies, RALs are short-term loans backed by the "anticipated" tax return. You get your money fast, usually within one to two days, but with hefty fees deducted.

Typically marketed to low- or moderate-income individuals, RALs are touted as a "financial lifeline" providing instant cash to help pay bills or unexpected expenses.

But they don't come cheap. And under scrutiny by consumer groups and others, they may be heading toward extinction.

In recent months, a number of big-name tax preparers, including H&R Block, have stopped offering RALs because their banking partners have been forced to back out by federal regulators.

About 7.2 million U.S. taxpayers used RALs in 2009, paying about $606 million in loan fees, plus an additional $58 million in add-on charges, according to a recent study issued jointly by the National Consumer Law Center and the Consumer Federation of America.

"These are conservative numbers," said NCLC attorney Chi Chi Wu. "We will be glad to see the last of these high-cost, high-risk loans." Some RALs, Wu said, have a whopping 149 percent annual percentage rate.

Wu and other consumer advocates believe RALs are predatory and prey on low-income people who don't have bank accounts but need cash quickly. They're also a way for cash-strapped consumers to pay their tax preparation fees. With an RAL, the fee is deducted from the refund.

Deborah Wakeman, owner of a Liberty Tax office in Sacramento, said RALs are "for instant gratification. They're for the person who wants that refund in one to two days."

But this year, a combination of smaller RAL loan amounts, more stringent requirements by banks and money-cautious consumers has resulted in fewer of the loans being issued, she said.

"People are more cost-conscious and they're looking at the fees," she noted. Liberty's tax guide clearly states that its RAL carries an effective APR of 124 percent.

Last year by this time, her office had done 58 RALs; this tax season, only nine.

In many cases, taxpayers are deciding it's worth it to wait eight to 15 days for their refunds.

Liberty and Jackson Hewitt Tax Service, both national chains, are among the few tax-preparation providers that still make RALs.

Jackson Hewitt, for instance, advertises refund anticipation loans to consumers on pink fliers and on the company's website: "Need Money Now? ... Get $1,500 in as Little as 1 Day!"

Both Liberty and Jackson Hewitt offer tax refund loans, issued through Kentucky-based Republic Bank, that are limited to $1,500, based on a total refund of $2,000.

Taxpayers pay $61.22 in RAL fees, an effective APR of 124 percent, based on a 12-day loan.

If the refund is larger than $1,500, the balance is paid to the taxpayer by direct deposit or a check, or loaded onto a prepaid debit card. Some options require an additional $30 administrative fee, charged by the bank.

There are often fees attached to the issuance of paper checks and debit cards.

The IRS has played a role in the fading popularity of RALs. For years, the IRS supplied tax-prep companies and financial institutions with a "debt indicator," which showed if a tax refund was going to be reduced to pay delinquent student loans, child support or other unpaid loans.

Starting this tax season, however, the IRS no longer provides that information.